We hope you and your horse or dog love our products. It is our goal to offer you the highest quality products possible, however, if you do not like our product and need to return it, we do accept returns with conditions, so please be aware of our guidelines for returns.
Because we take pride in offering a safe natural product from and FDA certified facility, with ingredients we know are safe, once it leaves Ranch Life Naturals ranch, we cannot be sure what someone may have added to the product.
In order to keep our promise of a natural quality product to our valued customers, we would not be able to resell returned products. We would have to dispose of any returned products, so therefore, we would refund your purchase minus a 25% restocking fee on all the skin and hair care products, and you pay the shipping to return the producst to us.
We do accept returns on the brushes and combs with a receipt and in resaleable unused condition. There is, however, a 15% restocking fee, and you pay the shipping back to us.
Please send returns to:
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